Privacy Policy

Privacy Policy Balanced Hair (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how your information is collected, used, and safeguarded.

Information We Collect:

We may collect personal information including, but not limited to: Name Email address Phone number Appointment and service history

Communication preferences:

This information is collected when you:

Book an appointment

Fill out a form

Contact us directly

Engage with our services or programs

How We Use Your Information:

Your information is used to:

Schedule and manage appointments

Provide personalized service recommendations

Communicate with you regarding your services

Send important updates, confirmations, and follow-ups Improve our services and client experience SMS & Communication Consent

By providing your phone number, you consent to receive SMS messages related to your appointments, services, and relevant updates.

Important:

We do not share, sell, rent, or disclose your mobile information for marketing purposes. SMS consent is not shared with third parties or affiliates for marketing.

Data Protection:

We implement appropriate safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Third-Party Services:

We may use trusted third-party platforms (such as booking systems or communication tools) to operate our business. These providers are required to maintain the confidentiality and security of your data.

Your Rights:

You have the right to:

Request access to your personal data

Request corrections or updates

Opt out of communications at any time

To opt out of SMS messages, reply STOP at any time.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us If you have any questions about this Privacy Policy or how your information is handled, please contact us at: [email protected]

(506)804-2725

149 King St, Moncton NB, E1C 4M7